FAQ
Q: Can I make a payment using bank transfer instead of PayPal?
A: Sure! If you'd like to proceed with a bank transfer, you can place a manual order by hitting us up on our Instagram @revsxrevolver, or email us shop@revolverespresso.com. Our team will guide you through the process and ensure your order is processed smoothly.
Q: Do you ship to my country?
A: We currently provide a worldwide shipping service in partnership with DHL. Your orders will be delivered right to your doorstep.
Q: How much does the shipping cost?
A: The shipping cost will depend on your location and the weight of your order.
Q: How long does the shipping take until I get my order?
A: 2-5 business days for delivery within Indonesia, and 14-30 business days for International Delivery.
Q: When will my order be shipped from the warehouse?
A: We always process your order on Monday-Friday from 10 AM to 5 PM Bali time.
Q: Can I track my order?
A: Yes, you can. We will send you the tracking number when your order has been shipped.
Q: Can I return the products?
A: Absolutely! We offer a hassle-free return and exchange policy within 7 days of purchase provided that product has not been worn, washed, ironed, altered, soiled, or unwrapped for the tags. At the current moment, we do not accept returns and exchanges from products that are shipped internationally.